It is easy to book a trip on GoMyWay USA. To find a trip, just go to the website or use the app on your phone. Find the green button that says "Request to book" and you're all set!
Please give correct information about your trip, including the exact locations where people will be picked up and dropped off. Use the "Trip Description" box to tell us anything else about your trip, and make sure there are enough seats in your car for everyone. If the information is true and easy to understand, everyone will have a better time..
By stopping along the way, you can pick up and drop off people, which makes it more likely that you'll be able to fill your places and cover your costs. You can add up to 5 stops to your trip, so friends can send Booking Requests for any part of it. This makes things easier and makes it more likely that a trip will go well.
We let regular drivers schedule trips that happen more than once and post up to 100 trips in a 6-month period. This feature is especially popular with workers who want a safe way to get to work, school, events, parties, and other places they need to go every day. It's quick and gives both drivers and riders a lot of freedom, so it's easy for both to find and offer rides regularly.
As a driver, having a clear and fun picture of yourself can help you fill up your spots much more quickly. We highly suggest that you post a picture of yourself that shows your face and shows how nice and trustworthy you are. When possible, travellers will feel more comfortable travelling with you if they see a picture of you that makes you look friendly and easy to talk to. So, if you want to get more rideshare jobs, don't be afraid to show how friendly you are.
Making sure people are comfortable is important for a good driving experience. Please make sure that your seats are big enough for adults to sit in comfortably. Try not to cram three people into the back seat, unless you have a Molue, which is made to hold that many people. If you put room and comfort first, your rideshare passengers will be happy and give you better feedback about your trips.
You can close your trip instead of ending it if you no longer want to receive Booking Requests or public messages about it. If you cancel the trip, you can still talk to the people who have already signed up. You can easily reopen the trip to start getting Booking Requests again if you change your mind. So, you have the freedom to plan your trips and choose how you want to talk to people.
If you need to stop your trip, you should know that all pending and accepted bookings and texts will be lost. We suggest cancelling well ahead of time to avoid any trouble. If you cancel your trip less than 24 hours before it was supposed to leave, a "late cancellation individual" flag will be put on your account. It's important to make sure changes happen on time so that everyone who uses our service has a good time.
The most important things to remember if you want people to sign up for your posted trip are: • Give correct information about the trip, including where to pick up and drop off people.
• Use the "Trip Description" area to describe your trip in more detail.
• Set prices that are fair to attract possible guests.
• Think about adding interesting stops to make it easy for people to join.
• Post a picture of yourself that is clear and nice to build trust with people.
• Check for requests to book and messages from possible guests often.
• If you often take the same route, you might want to set up repeated trips.
• Keep a good image by making sure guests have a good time.
All plans are accepted right away, and once a passenger reserves a seat on your trip, it can't be changed unless you cancel before 24 hours. If you need to cancel, it's your job to let everyone know and explain why.
If you want to cancel a confirmed plan for a passenger, you must follow our Driver withdrawal policy.
Passengers can rebook their trip if they made a mistake when they booked the first time.
Make sure that your trip description has a clear shot and the license plate number of your car. In Account Settings > Vehicles, you can tell us about your car. Keep your car clean and make sure there is enough room for everyone. Give a detailed account of where to meet, and get there at least 5 minutes early. If you're running late, call or text your riders right away to let them know. Don't talk on your phone while moving, or use a device that lets you talk without using your hands. First, safety!
To make sure travelers have a good trip, you can call them, send them a text message, or use our app. If you can't reach them after 10 minutes, you should decide if you should keep going on the trip or not. If a passenger doesn't show up for a ticket, we may ask for pictures of your conversations with them.
You can add up to 5 pictures of your car to your account as a driver. When people book a trip, they see these pictures, which helps to build trust.
Foto: En lugar de buscar una foto de su automóvil en línea, debería tomarla usted mismo.
Tipo, marca, color y año: asegúrese de que la información que ingrese sea correcta.
Las únicas personas que pueden ver tu matrícula son aquellas que han aceptado reservas en tus viajes.
You can choose the type of car you want and let other people know how much room is available:
• Luggage: small, medium, big, or none.
• Pets: If you let people bring pets with them and if they can book a seat for their pet.
To add or change a vehicle, go to Account settings > Vehicles or do it while posting a trip. If you use our mobile app, please remember that you can only add a car when you post a trip.
Having more than one car? Don't worry! You can set a default vehicle for your account. This vehicle will be shown on your biography and when you make a trip.
To set a preferred car, go to our website and click on Account settings > Vehicles. Please remember that you can't set default cars on our mobile app right now.
After getting a ticket through GoMyWay USA and driving the client to their destination, it is your job to get paid by clicking the "complete ride" button. This is called "cashing out."
There are no extra fees for the cashout, so you will get the exact amount you asked for. Make sure to mark your trip as finished when it's over so that you can get paid quickly. Do these things: Click on your trip, click "View Details," click the three dots in the top right corner, and then click "Completed." If you mark your trip as finished, you'll be able to move on to other trips without any problems.
The money a customer pays for a reserved seat, which goes straight to the driver, is called a "payout." For example, if Jason books a $20 seat with Andrew, Jason will pay Andrew $20 online as the driver. After the trip is over, Andrew gets the full $20. At the moment, there are fees for customers to book rides.
On the GoMyWay USA app, riders pay the driver for the whole trip before it starts. Both the driver and the customer can confirm their reservations ahead of time. Once the trip has started, you can't get your money back, so it's important to make sure all the details are correct and agreed upon before you leave.
As a driver on GoMyWay USA, you can only get paid by having the money sent straight to your bank account. As a driver, you don't have to pay anything to use this site for bookings.
When you get your first ticket on GoMyWay USA and drive the person to their destination, the money will be put in your bank account right away. Our app is free and is meant to help people in USA with their transportation issues.
If a refund doesn't go through, which is rare, don't worry. We're here to help you get your money. Here are some regular situations you can handle on your own.
After a trip is made, payouts can take up to 24 days to clear. If your payment hasn't gone through at this time, it could be because you're still having a problem with a customer. Please give the problem a little more time to be solved.
Payouts may take 24 days to clear after a trip has completed. If your payout hasn’t cleared after 24 hours, it’s likely because of an ongoing dispute with a passenger.
Once a payment has been sent, it will take some more time to reach your account as it goes through the handling steps. This usually takes less than 24 hours for bank accounts. But if the payment was sent right before a holiday or over the weekend, there could be a longer wait. Rest assured that the money will be put into your account in the right way.
As a driver, it's important to be ready for your trips and make sure that your customers have a good time. Riders who aren't happy could be blocked from the station. Be responsible, drive safely, and keep high standards to make sure everyone has a smooth and pleasant ride.
For safety reasons, you should have all of your guests' names, phone numbers, addresses, and pick-up times ready on your phone before you start the trip.
Once everyone is on board, put their comfort first for the rest of the trip. Follow speed limits, don't talk on your phone while driving, and ask for feedback on how you drive. Making sure people are cozy will lead to good reviews from them.
You will receive a notification to leave a review for your passengers, and your feedback will be valuable for our community. Reviews can assist new riders in getting accepted on future trips. Your input matters!
Our driver no-show policy is strict. If you have a scheduled trip with approved passengers and fail to pick them up, you'll be subject to consequences, and our team may take action, which could include blocking your account. Please be responsible and honor your commitments to avoid such issues.
Not showing up for a trip with approved passengers is a big deal because it leaves people stuck and hurts the community's image. We ask our drivers to plan their trips carefully and give themselves enough time to pick up all of their customers. If they can't give a ride, they should stop their trip as soon as possible. This responsible method helps keep our platform's ethics and makes sure that all users have a good time.
When a no-show issue is raised, the Go MY Way USA team collects more information to verify the situation. If the no-show cannot be verified or was a mistake, it is rejected, and it won't affect the driver's profile. However, if the no-show is verified, and the driver was not at fault (e.g., passenger was late, traffic, car issues), a no-show review is added to the passenger's profile, and the driver's account remains open. Conversely, if the no-show is verified, and the driver was at fault (e.g., forgot to pick up someone or simply didn't show up), a no-show review is added to the driver's profile, and their account may be blocked by our team. It's essential to understand that if a driver repeatedly provides a negative experience by not showing up on trips, their account may be blocked at any time. Ensuring reliable and responsible service is crucial for the Go MY Way USA community.
if you haven't received your payout, remember that there may be additional processing time for it to reach your account, depending on the payment method. For Paypal, it may take up to 2 days, and for bank accounts, it's usually within 24 hours. Don't worry if there's a slight delay, especially during holidays or weekends.
As a driver, always prepare for your trips by having passengers' details ready for security reasons. Focus on providing a comfortable and safe ride, avoid distractions like phone use, and engage with passengers to enhance their experience. Leaving reviews for passengers helps the community and aids future bookings. Lastly, it's crucial to show up for trips with approved passengers to maintain a positive reputation within Go MY Way USA.
Before starting your trip as a driver, ensure you have all the passengers' details readily available on your phone. This includes their names, phone numbers, pickup locations, and scheduled times. Being well-prepared with this information ensures a smoother and more organized ride for everyone involved.
Once all passengers are on board, prioritize their comfort throughout the journey. Adhere to the speed limit, avoid using your phone while driving, and feel free to engage with passengers about their experience. Your primary responsibility is to create a pleasant and safe ride, as this will influence the positive reviews they may leave for you.
You'll receive a notification to leave a review for your passengers, allowing you to share your experience with the community. Reviews are valuable as they help passengers get accepted on future trips, especially for new members!
If a driver fails to pick up approved passengers for a scheduled trip, our driver no-show policy will be enforced.
Cancelling a trip with approved passengers or bookings is a serious matter, as it can leave passengers stranded and harm the reputation of the Go MY Way USA community. We have strict policies for driver cancellations to ensure a smooth experience for all. Drivers should only post a trip if they are certain they can fulfill it, as speculative trips are not allowed and may result in account closure.
As a driver, you have the option to cancel a trip with all approved passengers or cancel a single approved booking on a trip (where only one passenger is affected). The cancellation process can be initiated on our website or app.
During the cancellation process, we'll request a reason for the cancellation, and you'll have the opportunity to write a message to the passenger(s) explaining the reason for the cancellation.
When a trip or booking is cancelled by the driver, the passengers will receive a 100% refund. Additionally, a cancellation review may be added to the driver's profile. Our team will assess the situation to determine if the driver was at fault and whether the cancellation counts towards their allowed limit.
You are allowed only one cancellation of a trip with approved passengers or an approved booking within any 6-month period. Our team will assess whether you were at fault during the cancellation process, and if so, it will count towards your allowance in the 6-month period.
If you cancel again within the following 6 months, our team will review the situation again, and we may block your account if we find you at fault.
Please be aware that we reserve the right to block your account at any time if we believe you are negatively impacting the Go MY Way USA community by frequently cancelling trips.
When posting your trip, it's important to check road conditions and weather warnings. If there's a possibility of extreme weather, mention it in your trip description. Keep monitoring the weather and promptly communicate any changes in your travel plans to your passengers.
In case you need to cancel your trip within 24 hours of departure due to changing road conditions, please inform your passengers as soon as possible.
Passengers need to feel safe and comfortable when they’re travelling with you. Make sure your vehicle is in good condition and you drive safely. Your passengers will be happy and you’ll receive good reviews.
Timeliness is crucial for a smooth ridesharing experience. Arriving 5 minutes early to the pick-up point allows ample time for finding passengers. If you have multiple pick-ups, consider additional time for each location. In case of slight delays, allow a 10-minute grace period before leaving without the passenger. A quick call can help ensure everyone gets on board.
If you happen to be running late, be responsible and inform passengers by sending a text or giving them a call. However, ensure your safety and the safety of others by refraining from using your phone while driving. If needed, use a hands-free device to communicate.
Drive safely and always obey traffic rules. Avoid speeding, as it only saves a few minutes but increases the risk of accidents. Your safety and the safety of others are paramount. Remember, it's better to be a little late than to risk lives. Excessive speeding reports may result in a ban from using our service. Safety is our top priority.
We strictly prohibit alcohol and drug consumption during trips. Any reports of such behavior may lead to a permanent ban from our service.
Remember to leave honest and informative reviews after each trip. Your reviews help other members choose their travel companions wisely. A genuine reflection of your experience is the most helpful review.
On our platform, you can view photos, personal descriptions, and passenger reviews of drivers. Each trip post includes pickup and dropoff points, available seats, and the price per seat. Drivers can also specify the space available for your belongings. This information helps you make informed decisions when choosing a ride.
Once registered, you can contact drivers by clicking "Request to Book" or sending public messages. Drivers will be notified of your Booking Request and respond through Go MY Way USA Services Ltd.
To post a request and find a matching trip:
Visit the Find page and enter your origin and destination.
Click "Search" and select "Post a request."
Enter your request details and click "Post request."
Benefits of posting a request:
Get notified when new trips match your request.
Drivers can invite you to join their trip based on your request.
You can also use the auto-request feature for increased matching. Manage your requests from the "Requests" page in your account settings.
Booking a trip on Gomywayride Services Ltd is really easy. Simply navigate to a trip through the Gomywayride website or mobile app, and look out for the orange button that either says “Request to book”.
When a driver prefers you to "Request to book," it means they want to manually approve your booking to ensure you're a suitable fit for the trip.
To book a trip on GoMyWay USA, follow these simple steps:
Click on the "Request to book" button on the trip page.
Select the number of seats you want to book and include a message to the driver if necessary.
Enter your payment details or choose an existing payment method.
Click the "Request to book" button to confirm your booking.
Once you've made the request, the driver will be notified. You will receive a notification summarizing your trip's details, along with the driver's phone number and vehicle information.
If the driver decides to cancel the trip, they will inform you directly. In such a case, a refund will be issued to your card, allowing you to book another trip with a different driver.
To book a trip on Go MY Way USA, follow these simple steps:
Click on the "Request to book" button on the trip page.
Select the number of seats you want to book and include a message to the driver if necessary.
Enter your payment details or choose an existing payment method.
Click the "Request to book" button to confirm your booking.
Once you've made the request, the driver will be notified. You will receive a notification summarizing your trip's details, along with the driver's phone number and vehicle information.
If the driver decides to cancel the trip, they will inform you directly. In such a case, a refund will be issued to your card, allowing you to book another trip with a different driver.
To book a trip instantly on Go MY Way USA, click the "Instant book" button, select the number of seats, add a message to the driver, enter payment details, and confirm the booking. You'll be automatically approved for the trip, and the driver's phone number will be available to you.
Before booking a trip on Go MY Way USA, if you have any questions or need to discuss details, you can send the driver a public message. Ensure you've checked the trip's details first. Keep your messages short and relevant as they are visible to other members. Once you have all the information, proceed to book with the driver.
If you make a mistake when booking a trip, don't worry! You can re-book on the trip to correct any errors, such as booking on the wrong trip or entering the wrong number of seats.
Go MY Way USA Services Ltd ensures reliable service by collecting advance payments for bookings. This helps ensure committed passengers and a cash-free experience, enhancing the ride for everyone. Currently, we charge 0% to both passengers and drivers, but this is subject to change without notice.
Starting in the future, there will be a variable booking fee applied to passengers on every booking. For instance, if a seat is booked for N2000, the passenger may pay a small additional fee, typically around 10% or a few Naira more (approximately N2200 total). At present, there is no booking fee (0%). The booking fee is used to cover various operational expenses, including staff, servers, and other costs related to running the Go MY Way USA Services Ltd platform.
As of now, Go MY Way USA Services Ltd does not charge any fees to drivers.
At Go MY Way USA Services Ltd, we enforce cancellation policies for both drivers and passengers to maintain the reliability of our platform and hold members accountable for their cancellations.
Cancellation policies for Go MY Way USA Services Ltd:
Driver's Cancellation Policy:
If a driver needs to cancel a trip with approved passengers, they are allowed only one cancellation within a 6-month period.
Subsequent cancellations within the following 6 months may lead to account closure if the driver is found at fault.
Driver's No-Show Policy:
If a driver does not show up for a trip with approved passengers, it is considered a serious offense and may result in account closure.
Passenger's Cancellation Policy (Request to Book):
If a passenger cancels a booking request or it expires, they are eligible for a refund, including the booking fee, for Request to Book trips.
An automatic "late cancellation" review is added to the passenger's profile for cancellations within 24 hours of departure.
Passenger's Cancellation Policy (Instant Book):
For Instant Book trips, the booking fee is not refunded if a passenger cancels.
Please note that these policies are subject to change, and Go MY Way USA Services Ltd reserves the right to block accounts if they believe a member is providing a negative experience by canceling trips or bookings.
Carpooling is a safer option as accidents are less likely due to fewer cars on the road. However, in the unfortunate event of an accident, the driver is responsible for their passengers, and their insurance should cover everyone in the car.
The driver's insurance coverage for carpooling is the same as for any other ride. In case of an accident, the driver should provide their passengers with information about their insurance policy to ease the next steps.
If an accident occurs during a carpooling trip, it's essential to contact Go MY Way USA Services Ltd so that our team can assist and provide the necessary support. We are here to help in any way we can. Safety and communication are vital for a smooth carpooling experience.
Go MY Way USA does not take a percentage from the money you earn as a driver. If you set a price of N2000 per seat, you will receive the full amount from the passenger.
When a passenger books a seat on Go MY Way USA, they pay VAT and a service fee. Since you, as the driver, are setting a specific price per seat, it wouldn't be fair to deduct VAT and a service charge from your earnings. Doing so would result in you receiving less than what you asked for, and it would also increase prices for passengers on our platform.
Rest assured that our drivers can always use Go MY Way USA for free, and we are committed to providing a fair and transparent platform for both drivers and passengers.
Our advanced technology calculates the most suitable price for your ride, taking into account the distance you'll be traveling and the associated costs like gas and wear and tear on the vehicle.
If you have stopovers during your trip, we recommend setting a separate price per seat for each segment, factoring in the distance traveled, additional detours, and tolls if applicable. This ensures fair compensation for the driver while offering a reasonable cost to the passengers.
When you post your ride on Go MY Way USA, you will receive payment directly from passengers when the trip starts, and you do not pay any service fee. You are welcome to post as many rides as you like without any charges. Only passengers are required to pay the service fee for their bookings.
Please remember not to travel with someone who hasn't booked online through Go MY Way USA. Encourage them to use the online booking system for security reasons, as it ensures we have the necessary data for both drivers and passengers.
We decided to implement a fixed price per seat for several reasons:
To address passengers' concerns about being the only ones on board and having to pay the full price for the ride.
Avoiding the need for price negotiations, creating a more comfortable interaction between drivers and passengers.
Simplifying the process for drivers by providing a suggested price that considers factors like gas, tolls, and other expenses.
Educating passengers about the true cost of a ride, including factors like maintenance, insurance, and vehicle depreciation.
Offering transparency and ensuring passengers know the exact cost upfront, avoiding surprises later on.
By setting a fixed price per seat, we aim to make the ride-sharing experience more convenient and enjoyable for both drivers and passengers.
When you post your ride, we will suggest a price per seat that considers the distance and the cost of gas. This ensures a fair and reasonable price for both drivers and passengers
The primary goal of carpooling is cost-sharing, not making money. Drivers and passengers share travel expenses, and drivers do not need a special license to offer rides. Payment is meant to cover car-related costs only.
To prevent businesses from exploiting the system, our platform imposes price limits on rides. We thoroughly review all postings to ensure compliance with the law and may block accounts of users who repeatedly violate regulations.
Go MY Way canada is a secure and legal option for transportation, offering a safe and reliable way to travel.
Choose your travel companions wisely by exploring their profiles, experience, and carpooling ratings in the community.
Learn from other members' experiences and feedback to make informed decisions about who to travel with.
Get to know the individuals through their profiles, likes, and short bios.
Rest assured that all profiles, photos, ratings, rides, and comments are moderated to maintain trust and respect within the community.
Passengers only pay for fuel, and drivers do not make any money, ensuring that their insurance remains unchanged.
Communicate securely through our messaging system and meet each other before the ride for a smooth experience.
Count on our Community Relations team for assistance and support whenever needed. Trust us to provide a safe and reliable carpooling service.
The GoMyWay USA community is built on trust. Members share photos, bios, and ratings, providing valuable insights before you travel with them.
Ratings help you gauge punctuality and driving skills, ensuring a better carpooling experience.
To enhance security, we verify IDs, phone numbers, and emails to maintain a safe environment for all members.
Drivers: Take good care of your passengers, listen to their preferences within reason, and drive safely and attentively. Be punctual at pick-up and drop-off points, avoiding inconvenient locations. Avoid overloading the car, especially if passengers have luggage.
Passengers: Be punctual and avoid last-minute cancellations or unreasonable requests. Respect the agreed-upon price and the driver's preferences regarding music, smoking, etc. Keep the car clean and tidy.
For more details, refer to our Member's Agreement.
Messages are an essential means of communication to discuss the details of your ride before traveling, and we carefully moderate them to maintain a safe and friendly environment on Go MY Way USA.
To ensure the safety and privacy of our members, please refrain from sharing personal contact information, such as phone numbers, full names, or email addresses through messages. Additionally, we encourage you to use our secure online booking system and avoid arranging trips outside of the platform.
If, for any reason, your message doesn't go through, we will inform you via email and provide instructions on what to do next. You'll have another opportunity to send a message and continue communicating with other members.